Relayo brings Instagram, WhatsApp, and MercadoLibre into one inbox. AI-assisted replies help small shops answer faster and stop losing sales to slow responses.
Stop losing sales to slow response times.
Relayo unifies your Instagram DMs, WhatsApp chats, and MercadoLibre questions into a single, high-speed priority inbox. AI drafts the perfect reply using real-time stock and listing context — you review, edit, and send in one click before the buyer goes cold.
Customer attention spans are shorter than ever.
If you take more than 5 minutes to answer a price check, stock query, or shipping estimate, your customer is already buying from a competitor. Relayo ends the tab-switching chaos by bringing all your sales channels into one unified, prioritized inbox. Respond in seconds, not hours, and protect your margins.
THE RELAYO WORKFLOW
Everything you need to close sales at scale
Instant AI Drafts in Your Brand Voice
Context-aware answers generated in under 1 second
Relayo automatically scans your live inventory, price lists, and shipping options to draft complete, accurate replies. No more repetitive typing or copy-pasting FAQs — just review, tweak, and click send.
One Inbox to Rule Every Channel
Never miss a high-intent buyer again
Unify Instagram DMs, WhatsApp chats, and MercadoLibre questions into a single priority queue. Urgent price checks and high-value buyers rise to the top automatically, while claims and returns stay organized on dedicated desks.
Turn Support into a Revenue Engine
Track response SLAs and recover lost sales
Stop guessing how fast your team is. Relayo surfaces slow response times, repeated buyer objections, and conversion metrics in real-time, helping you reclaim up to 45% of previously abandoned sales.
TAILORED FOR GROWING BRANDS
Optimized for your sales channels
Instagram DM Commerce
Capture interest the moment it happens. Reply to story reactions, price requests, and DM inquiries with contextual product links and stock availability.
WhatsApp Conversational Sales
Keep hot leads warm. Deliver instant draft replies for shipping quotes, size charts, bank details, and local pickup directions directly to your sales reps.
MercadoLibre Power Sellers
Maximize your seller reputation. Answer pre-sale questions with exact listing context, track post-sale claims, and handle returns without ever leaving Relayo.
SIMPLE 3-STEP SETUP
From inbox chaos to automated drafts in 5 minutes
1. Connect Your Channels
Link your accounts in seconds via secure, official API connections. Relayo immediately starts syncing your messages.
2. Let AI Prioritize the Noise
Our intent-detection model groups and ranks conversations by buyer urgency. The leads most likely to purchase rise to the top.
3. Click to Approve & Close
Gemma drafts a precise, context-rich response instantly. Your team reviews, adjusts the tone, and clicks send to close the sale.
Optional Auto-Pilot Mode (Beta)
Drafts are human-approved by default to protect your brand. Turn on Auto-Pilot for repetitive, low-risk questions (like business hours or shipping options) with strict per-channel guardrails.